Refund and Returns Policy
At Gmarentheaco, we are committed to delivering exceptional language and cultural education. Your satisfaction is our priority. Below are the terms regarding refunds and returns:
30-Day Satisfaction Guarantee:
We offer a full refund if you’re not satisfied with your course within the first 30 days of purchase. To request a refund, please contact us within this period and provide a brief explanation of your concerns.
Refund Process:
Once approved, refunds will be issued to your original payment method within 7–10 business days. Please note refunds apply only to the course fee and exclude any additional purchases such as books or extra sessions.
No Refunds After 30 Days:
Refunds are not available after 30 days. However, if you encounter any issues, please reach out—we’re here to help find a solution.
As our services are digital and educational, we do not accept returns of physical products. If you have concerns about digital content or materials, please contact our support team, and we will assist you promptly.
If you wish to switch to a different course package (e.g., from Quick Start to Immersive), please notify us within 30 days of purchase. We’ll facilitate the transition—any price differences will be applied accordingly.
For refund requests, course changes, or questions about this policy, please contact our customer support team:
We appreciate your feedback and are dedicated to ensuring your satisfaction.